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An automated email will be sent for every package received. Returns Management Customers with high volumes can exceed 100 daily.

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Terms and Conditions

The service box is the assignment of an account number which entitles the subscriber to receive goods of any legal nature within the laws of USA and Colombia.
                        Perform classification processes, inspection, documentation generation, international transport, customs clearance and delivery. Deliveries are averaged 24-72 hours in the Colombian territory, provided they comply with legal and customs requirements by the authorities in both the United States and Colombia.
                        Daily flights and deliveries within the stipulated times guarantee, but may have delays not attributable to the company due to third parties as delays or cancellations of flights.
                        The company promises to make the customs procedures to the mode of Postal and express mail traffic which include records, pre inspection and customs inspection.
                        If the subscriber deliver erroneous information about address and other items necessary for the timely and proper delivery, AmericanEBox Cargo Express shall not be liable for the costs and the subscriber will run the extra expenses caused this error.
                        Freight rates Miami Colombia may be modified by the company without prior notice, to adapt to increases in airline costs and / or any other commercial factor that has to do with the provision of the service.
                        Taxes must be paid at the time of delivery according to Decree 2685 of 1999, article 203.
                        The company is committed to providing tracking information on their respective internet page.
                        By this means will be able to give instructions about the clearance of their shipments. Deliveries are made to the address entered in the format of tying or where prior written authorization is given by the customer.
                        The company is not responsible for the misdirection of the goods to our offices in Miami, the affiliate should understand that getting the goods to our offices in Miami by companies such as UPS, FedEx, USPS, DHL or any authorized carrier.
                        Addresses of receipt of the goods can be modified at any time give to members to corrections.
                        International lockers operate in the form of import denominated Postal and express mail traffic, regulated by Decree 2695 of December 1999 and December 1232 establishing 2001 as conditions to be met by goods to be used to this mode, the following:
                        - Declared value up to $ 2,000.00 per box
                        - Weight up to 110 pounds per box
                        - Do not include goods on which there are legal or administrative restrictions for import, except when it comes to shipments that do not constitute commercial expedition. The term shipments that are not commercial in nature expeditions those not exceeding six (6) units of the same class.
                        - The goods subject to this modality are taxed as provided by law.
                        The subscriber acknowledges the legal and administrative which can be subject to their shipments and restrictions will be responsible for everything that comes consigned to his locker. The company shall not be liable for losses resulting from customs confiscation, or delays caused by a lack of documentation or information necessary for the release or for customs processing.
                        Prohibited goods: weapons, chemical precursors, jewelry, cash, pornography, war toys, lottery tickets and all those prohibiting the Colombian authorities and referred to as prohibited by the Universal Postal Union.
                        Goods that do not meet any of the conditions of express mail will object mode change to ordinary import whereupon the responsibility of nationalization paperwork is brought directly to the subscriber contracts directly to a Customs broking Society for the which AmericanEBox Cargo Express is committed to deliver the transport documents subscriber prior authorization to continue their process of nationalization. The company offers the services of ordinary nationalization, at the time it needed.
                        The company reserves the right to refuse shipments to retain a member whose account is in arrears and the affiliate accepts this condition.

Sharpening will get an automatic insurance which covers the goods for a maximum of one hundred dollars (US $ 100) for total loss, this does not cover partial loss, fragile, delicate or perishable goods nature.

The company reserves the right to refuse admission to its customers, and has autonomy to cancel accounts abandoned, inactive or who have a history of fraud or misuse or abnormal use of the same, according to the authorized service they provide they will be directly made by a Cargo Express AmericanEBox official on behalf of a third party as authorized by the competent authority SIA

I Accept the terms and conditions