• INTERNATIONAL ECOMMERCE RETURNS SERVICE

    LOCAL USA RETURNS FOR INTERNATIONAL SELLERS

    Go Local with International Returns! Your USA customers will be happy to know that you have a LOCAL USA returns management solution!

 

 

 

AMERICAN EBOX: INTERNATIONAL ECOMMERCE RETURNS SERVICE


INTERNATIONAL RETURNS SERVICE FOR ECOMMERCE MERCHANTS

Going local is a great way to inspire confidence among your clientele as well as reduce your international shipping costs. We provide global sellers a simple and easy to use solution that puts you in the driver's seat. You'll be given a USA Returns address that you will share with your customers for return shipping. 
All your returns will be delivered to our warehouse where the tracking numbers are scanned directly into your online dashboard for easy management. 

We capture:
  • Tracking number
  • RMA number
  • Quantity of items returned
  • Description of returned inventory
  • We will even grade the return


Streamlined, efficient, and quality focused! 

Delivering economical returns management to over 5000 global sellers worldwide


E-Commerce Returns Services Include:



  • Warehousing
  • Returns processing & quality check
  • E-commerce Marketplace Returns Management
  • E-commerce Marketplace Reverse Logistics
  • Inventory management and control
  • Amazon FBA Labeling and Barcoding
  • Inspection Services
  • Amazon Returns Management
  • Administration
  • Consolidation
  • Load building
  • Order processing, inbound and outbound
  • Kitting, Light Assembly, and Stuffing
  • Cross-docking

 

e-commerce returns

Get USA Local Address to Manage International Return's 

 

Deliver consumer confidence with a LOCAL USA RETURNS SOLUTION
In today's fast paced e-commerce world where Alexa has made online purchases the easiest way to complete impulsive purchases, merchants need a returns management solution that offers consumers a high degree of ease and is stress-free. That is precisely what American eBox offers International Sellers. 

 

For many international sellers learning the ropes of what it takes to manage an international selling operation, returns management must be at the top of the plan. Without the right plan, international returns can be costly and threaten the business with unnecessary risk. 


American eBox is a leader in Returns Management and recognized as a top Amazon International Returns Solution partner for Amazon Global Sellers. We provide international merchants an easy solution to handle the day-to-day logistical tasks. Our solution gives the merchant control over the inventory from a self-managed dashboard where inventory levels are updated in real-time and giving you the control to ship inventory when you want to ship. For FBA and Amazon Returns Management, learn more here: Amazon International Returns Service.


For the most economical shipment, we advise our international merchants to allow the returned inventory to collect and grow over the course of the month and then generate a consolidation of all returned inventory and deliver everything in a single shipment. This has been found to be the most cost-effective method as opposed to paying for each and every return to be shipped directly from the consumer to you. 


Our service is designed to provide Global Sellers a smooth and transparent work flow to speed the returns process and maintain high customer service quality. We will help you maximize and optimize your logistics operation while reducing your costs, all with no up-front costs.



Amazon Returns Specialist

International Returns Service: Amazon sellers

When international customers return items from orders you fulfill, we save the day. Using the new Amazon International Returns Service you can register a local returns address with Amazon immediately.

Read More >
Amazon Shipping Specialist

FBA International Shipping: Amazon sellers

When you need to ship your inventory to an Amazon fulfillment center outside of your home country, we get it there! Getting your product to Amazon fulfillment centers quick and on-budget.

Read More >
Amazon Shipping Specialist

Self-Fulfilled International Shipping: Amazon sellers

When you need to ship your product to an international customer, we deliver! International parcel shipping is our expertise and we can help you expand abroad with cross-border shipping.

Read More >
5 Keys to Amazon Returns Success
  • Label for success
  • Inspections lead to investment recovery
  • Consolidation is key
  • Volume cost reduction
  • Customer refunds equals happy

Consolidation is Key

Tired of the cost of returns? Are your customers returns costing you an arm and a leg? American eLogistics has the solution you need maximize your sales footprint and minimize your costs for customer returns. Stepping into cross-border ecommerce has never been easier than with the American eLogistics suite of omni-channel services.

Learn More
Resell Returns

Maximize your ROI. Extract every cent from your merchandise with our Amazon Asset Recovery solution. There is no need to discard returns any longer. What's needed is a solution that inspects returns and puts them back out into the market for resale.


TESTIMONIALS

Here are what some of our customers have said about us

  • “ If you’re looking for an freight forwarding company that knows the Amazon business, I recommend you check out American eBox, they are awesome. Jeremy Hansen at American eBox has been my point-man who helped design and build our project and its been nothing short of amazing. My initial concerns about outsourcing were quickly overshadowed by the excellent quality of service. I highly recommend them. ”

    Simon Pretswell UK Soccer Shop
  • “ Thanks for the impressive help bringing efficiency and cost savings to our Amazon reverse logistics process. ”

    Allen Kuo Nillkin
  • “ Managing a big Amazon store is fraught with challenges, but one aspect of our business that was once our weakest part of the supply-chain is now our strongest. Returns had been a sore spot in the business for a very long time and the question has always been, how to improve customer satisfaction and mitigate any pain experienced by the customer. In the past all returns were given a pre-paid international label however the costs were extremely high. Then we found you guys at American eBox and you saved us. Today it’s a very different process and most importantly, our customers are happy and that translates into a more successful business. Thanks for all your support! ”

    M. Patel UK Retailer
  • “ As a UK based business selling on Amazon USA, we needed a solution to better manage our international returns. Working with American eBox has dramatically improved our returns process, ensuring a quick recovery of merchandise, fast returns inspections, and faster customer refunds when applicable. Utilizing their International Seller Returns Service has strengthened our Amazon Return Satisfaction Rating and makes the customer experience much simpler. I proudly recommend American eBox for Amazon International Seller Returns and logistics! ”

    Paul Brown BuySend.com

AMERICAN EBOX: ELOGISTICS


Are you complying with Amazon's new International Returns Policy? Are you interested in creating a faster, smoother, and more efficient process that rewards your customer with a faster response and resolution? Get started today.

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family

American eBox is guided by integrity, honesty, respect and above all, family values. 

Our mission is serve wisely and respectfully while achieving results that simplify the lives of our members.
Our vision is to serve with warmth and compassion while pursuing our vision of becoming the parcel forwarder for the world.


News
  • Parcel Forwarding Blog

    Thursday | 01:30 PM

    Details
  • Parcel Forwarding Process

    Monday | 9:50 AM

    Details
  • International Return Providers for Amazon

    Friday | 10:30 AM

    Details
  • Amazon International Returns Service

    Tuesday | 2:48 PM

    Details
Links

Here is a quick list of page links to give you insight into our service and what you can expect when exporting from USA.