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Import the USA to your Doorstep



International Shipping Company

 

 


FREQUENTLY ASKED QUESTION'S

 

 

Once registered with American eBox and having received your Account/P.O. Box number, you can buy at any U.S. store or website directing your purchases to our address in the United States. Once we receive your packages we process them and provide the international shipping. Our agent in your country takes care of the customs clearance and delivery to your home or office as you have selected.
You obtain an international P.O. Box comprising a package of tools that American eBox has developed to ensure the handling and delivery of your goods purchased in the U.S. and shipped internationally at a very reasonable price. We offer a high quality service along with high compliance rates. Among other benefits you can count on a physical address in Miami which receives, classifies and dispatches every day the documents and/or goods received. You will also be able to track and trace your goods from the time they reach your P.O. Box in Miami until their delivery to your address abroad. For an additional annual fee we offer additional services. among them: Mail address (USPS) to manage your correspondence in the U.S.A. and additional insurance for your goods.
We are responsible for your goods from the time they arrive at your P.O. Box up to when we make the final delivery. All the goods are automatically covered by insurance for up to U.S. $100.00
Your P.O. Box will remain open for an indefinite period, but it could be disabled if your P.O. Box is idle for more than 1 year or if you do not make your payments for the services rendered.

To authorize someone else to use your P.O. Box, simply login to your account and go to the “account preferences” and select “additional user”.
Please note that you can authorize any person you want. The use of the P.O. Box is under your responsibility; remember that all the correspondence and/or purchases you receive in your American eBox P.O. Box will be debited from your credit card, even when the name of any other person whom you have authorized to use it appears on it and it will be sent to the address you have registered in American eBox.
The following shipments are considered restricted by the airlines (hazmat): Perfumes, aerosol cans, ink, dry ice, chemical products, and perishable goods. Other prohibited items include cash, jewelry, alcoholic beverages, fire arms and munitions, perishable goods, animals, medicines, and tobacco (unless they comply with the specific laws of entry of the specific country). The following shipments are prohibited by the airlines: Inflammable goods, corrosives, explosives, weapons and munitions of any kind (this includes hunting weapons, arms for self-defense, tazers, mace, and paintball guns). Pornographic material is strictly prohibited. Other prohibited items include cash, jewelry, alcoholic beverages, fire arms and munitions, perishable goods, animals, medicines, and tobacco (unless they comply with the specific laws of entry of the specific country).
Package tracking starts from the time the goods arrive at our facilities in Miami until the time of delivery at the address specified in your country. Using this tool you may obtain information on the status of your shipment. Simply log onto your account with your account/P.O. Box number and key/password.
If your goods are subject to any international air shipping restrictions, they will be transported as general cargo and the import mode will change from express delivery to ordinary import. If there are any restrictions, your goods will be sent to a bonded warehouse and it will be necessary to hire a brokerage company for nationalization. The user will pay the costs generated by this kind of shipment.
It’s your responsibility. You must submit the goods abiding with the local import laws. However, you may contact the American eBox office in your country to verify if there are any restrictions before purchasing.
You pay for the goods and transportation within the United Stats directly to the store where you shopped. The cost of transportation from your physical address in Miami to the address in your country will be debited from your credit/debit card. In case you credit card is rejected by American eBox, you will be notified by e-mail so that you can register another credit card or through PayPal. Our systems allow you to have your account set up with up to ten different credit cards and to select your priority of use.
No, the service fees include the receipt in Miami, classification, packing, shipping to your country and home delivery. The taxes will be settled independently and will be collected by our agent in the country of destination in the local currency

No, customs duties and taxes are collected at the time of delivery by our delivery agent or carrier.
Yes, our system is protected by state-of-the-art security technology. We are PCI certified by the credit card industry. All of our user’s personal information is strictly confidential and will only be accessed with their authorization.
The company from which you are making your purchase.
Buying online is easy, just follow these simple steps:

1. Find the products you want
2. Add Products to the Shopping Cart
3. Start shopping
4. Register / Create an account
5. Enter your shipping address, see example
6. Choose a shipping method
7. Enter your payment information
8. Review and finish your order
9. Check the status of your order.

WHAT DOES BILLING AND SHIPPING ADDRESS MEAN?

Billing address is the address that you have associated with the credit card with which you are paying. Shipping Address is the address you use to receive your purchase in American eBox, i.e.:

Alireza Smith
8504 NW 70th Street
(Account Number; ex. AEB-XXX-XXXX)
Miami, FL 33166 USA
Telephone (754) 777-8873
If you forgot your access key, click 'I forgot my key', and our automated system will sent it to you at the e-mail you registered, or send us a ticket requesting your key
Simply fill out the form on the registration page. Remember, to do this you must have a valid credit card in dollars available and an e-mail address.
No. Customs procedures are part of the service
The company from which you bought the items, i.e. amazon.com, victoriasecret.com, bestbuy.com, etc......
Yes, just log in to your account and update your cell phone information