Blog

The idea of your inventory being managed by a company that you are not in direct relationship with, can and should be concerning. So we have put together this post to give a better understanding of the value of working with an asset-based logistics partner, that doesn't outsource.

Implementing a returns management solution for international businesses requires planning and a strategy that intersects multiple pathways for the most economical solution. Embracing a strategy that involves, repacking, consolidation, space minimization, multi-modal transportation (land, air, sea), and time are critical to an effective returns management program.

Returns are an inevitable aspect of ecommerce sales, but for international merchants we offer a solution to help recover your investment by relabeling your Amazon returns with a new FNSKU and sending them back to Amazon to be resold. Relabeling returns is an easy solution and excellent alternative to costly international shipping.

Amazon global sellers from around the world selling their goods and products on Amazon.com face and ongoing challenge related to reverse logistics and returns management. Because Amazon does not ship returns to international destinations it is important that you use a certified solution partner to fix your stranded or returned inventory that is stuck in FBA. Abandoned and stranded inventory is at risk of storage fees and those fees will increase in advance of seasonal sales.

Amazon Returns Repackaging Service from American eBox The American eBox Repackaging Service provides ecommerce sellers with the opportunity to return some customer returned units to sellable status when the units are otherwise in new and sellable condition, but the packaging was opened or damaged. When a customer returns an item where the packaging is damaged but the item is otherwise in new condition, FBA will evaluate the item and perform repackaging services (such as poly-bagging, bubbl...

Amazon is highly focused on customer satisfaction and recently enacted policy to improve its service to consumers by requiring international merchants selling on Amazon marketplace to provide customers a local USA return address or pay for the return shipping to the international origin.