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    Managing Amazon International Returns has never been easier! Our service will speed your returns process, keep customer happy, and keep your Amazon performance scores high!






Amazon is highly focused on customer satisfaction and recently enacted policy to improve its service to consumers by requiring international merchants selling on Amazon marketplace to provide customers a local USA return address or pay for the return shipping to the international origin.

American eBox provides international merchants a USA address for returns and as each return enters our distribution center it is scanned into inventory and your account is updated with relevant information like: tracking number, RMA number, weights, dimensions, and its contents if you desire.



American eBox now offers clients a dashboard portal access to create return shipping labels for your customers. Now merchants can offer a simple prepaid return label to shoppers which results in higher customer satisfaction and better feedback. 



 Our Amazon Solution Partner Page

Do you need an Amazon International Returns Solution?

You are in the right place! When people buy your merchandise they expect an easy return process. That means either sending returns directly to Amazon FBA for processing or to a local USA address. Providing customers a local USA returns address shields customers from the frustration felt when shipping internationally. Let's face it, shoppers are looking for an easy process that doesn't include customs documentation, standing in line wasting time, and exorbitant cost. 

Do you value your product? We do, so tell us the customs & shipping value.
Ensure you are Insured!

Build the confidence of Amazon and e-commerce customers by taking the important step of creating your local USA returns address. Your trusted partner for Amazon International Returns!

Sign up

Amazon Returns Services Include:

  • Warehousing
  • Amazon FBA Returns Management
  • Amazon FBA Reverse Logistics
  • Inventory management and control
  • Amazon FBA Labeling and Barcoding
  • Inspection Services; including photographs
  • Amazon Returns Management
  • Amazon FBA Administration
  • Amazon FBA Consolidation
  • Amazon FBA Load building
  • Order processing, inbound and outbound
  • Kitting, Light Assembly, and Stuffing
  • Amazon FBA Cross-docking



Amazon Returns Discounted Rates:

  • Warehousing: $0.38 per cubic foot weekly
  • Amazon Returns Inbound Receiving: Discounted from $5 / package to $3.95 / package; includes basic inspection, grading, UPC, FNSKU, item description, RMA, weight, dimensions
  • Amazon Returns Inbound Receiving: Discounted from $25 / pallet to $20 / pallet
  • Amazon Returns Outbound Processing: Discounted from $25 / pallet to $20 / pallet
  • Amazon Reverse Logistics: Shipping rates deeply discounted below our published rates
  • Pallet prep: Discounted from $30 / pallet to $20 / pallet
  • Pallet cost: Discounted from $30 to $20 / pallet
  • Labor rates: $45 / man hour
  • FBA Returns Labeling: Discounted from $0.50 / label to $0.34 / label
  • *** Discounted rates contingent on complete returns management solution including but not limited to shipping, transportation arrangement, inbound processing, outbound processing, repacking, consolidation, labeling, and special project solutions. Consolidation and or repacking exceeding 1 man hour of labor will be billed as per the above listed rates (up to 1 hour: free).

Get USA Local Address to Manage International Return 


Local USA return address for Amazon international sellers
In response to Amazon's returns policy requiring either a local USA returns address, a pre-paid return label, or a full refund we have engineered an specific logistics program to better assist Amazon International Returns Service for Amazon sellers. Our service is designed to provide Amazon Sellers a smooth and transparent work flow to speed the returns process and maintain high customer service scores within the Amazon marketplace. 

Registering for a USA LOCAL ADDRESS is fast and easy. Simply follow Signup and immediately receive a USA Local Returns address to instantly comply with Amazons new standards. We will receive all your returns, inspect, warehouse, consolidate, and ship them to FBA or to a third-party destination defined by you. What you can expect to find are solutions and options. We will help you maximize and optimize your logistics operation while reducing your costs, all with no up-front costs.

If you currently or intend to sell on Amazon’s marketplace and are interested in having a USA local returns address or require SELF-FULFILLED SHIPPING SERVICE OR FBA-FULFILLED SHIPPING SERVICES, we can assist you and reduce your current logistics spend while better optimizing the performance of your supply-chain.  

Third party sellers must either provide a return address within the United States, provide a pre-paid return label, or offer a full refund without requesting the item be returned. If a seller does not offer these methods to return your items, you may file an A-to-z Guarantee claim to seek help with your return.



Amazon International Return's | Amazon Prep & Inspections | Amazon FBA Labeling | Amazon On-demand Warehousing & Storage

Amazon Returns Specialist

International Returns Service: Amazon sellers

When international customers return items from orders you fulfill, we save the day. Using the new Amazon International Returns Service you can register a local returns address with Amazon immediately.

Read More >
Amazon Shipping Specialist

FBA International Shipping: Amazon sellers

When you need to ship your inventory to an Amazon fulfillment center outside of your home country, we get it there! Getting your product to Amazon fulfillment centers quick and on-budget.

Read More >
Amazon Shipping Specialist

Self-Fulfilled International Shipping: Amazon sellers

When you need to ship your product to an international customer, we deliver! International parcel shipping is our expertise and we can help you expand abroad with cross-border shipping.

Read More >
5 Keys to Amazon Returns Success
  • Label for success
  • Inspections lead to investment recovery
  • Consolidation is key
  • Volume cost reduction
  • Customer refunds equals happy

Consolidation is Key

Tired of the cost of returns? Are your customers returns costing you an arm and a leg? American eLogistics has the solution you need maximize your sales footprint and minimize your costs for customer returns. Stepping into cross-border ecommerce has never been easier than with the American eLogistics suite of omni-channel services.

Returns Consolidation
E-Commerce returns

Go Local with International Returns! Your USA customers will be happy to know that you have a LOCAL USA returns management solution! Going local is a great way to inspire confidence among your clientele as well as reduce your international shipping costs.

International E-commerce Returns


Here are what some of our customers have said about us

  • “ If you’re looking for an freight forwarding company that knows the Amazon business, I recommend you check out American eBox, they are awesome. Jeremy Hansen at American eBox has been my point-man who helped design and build our project and its been nothing short of amazing. My initial concerns about outsourcing were quickly overshadowed by the excellent quality of service. I highly recommend them. ”

    Simon Pretswell UK Soccer Shop
  • “ Thanks for the impressive help bringing efficiency and cost savings to our Amazon reverse logistics process. ”

    Allen Kuo Nillkin
  • “ Managing a big Amazon store is fraught with challenges, but one aspect of our business that was once our weakest part of the supply-chain is now our strongest. Returns had been a sore spot in the business for a very long time and the question has always been, how to improve customer satisfaction and mitigate any pain experienced by the customer. In the past all returns were given a pre-paid international label however the costs were extremely high. Then we found you guys at American eBox and you saved us. Today it’s a very different process and most importantly, our customers are happy and that translates into a more successful business. Thanks for all your support! ”

    M. Patel UK Retailer
  • “ As a UK based business selling on Amazon USA, we needed a solution to better manage our international returns. Working with American eBox has dramatically improved our returns process, ensuring a quick recovery of merchandise, fast returns inspections, and faster customer refunds when applicable. Utilizing their International Seller Returns Service has strengthened our Amazon Return Satisfaction Rating and makes the customer experience much simpler. I proudly recommend American eBox for Amazon International Seller Returns and logistics! ”

    Paul Brown


Are you complying with Amazon's new International Returns Policy? Are you interested in creating a faster, smoother, and more efficient process that rewards your customer with a faster response and resolution? Get started today.



American eBox is guided by integrity, honesty, respect and above all, family values. 

Our mission is serve wisely and respectfully while achieving results that simplify the lives of our members.
Our vision is to serve with warmth and compassion while pursuing our vision of becoming the parcel forwarder for the world.

  • Parcel Forwarding Blog

    Thursday | 01:30 PM

  • Parcel Forwarding Process

    Monday | 9:50 AM

  • International Return Providers for Amazon

    Friday | 10:30 AM

  • Amazon International Returns Service

    Tuesday | 2:48 PM


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